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About Us

Relax. Rejuvenate. Recharge. Rediscover wellness in every session

Our Mission

Our mission is simple: to make high-quality saunas accessible to those who seek better health, relaxation, and longevity. We’re passionate about holistic wellness and are committed to providing the best sauna solutions on the market. By curating only the most advanced and trusted brands, we ensure that every product we offer delivers real benefits and enhances your daily routine.

Why Saunas?

At Sauna Sanctum, we believe in the power of sauna therapy to transform health and well-being. From the timeless heat of traditional saunas to the gentle, penetrating warmth of infrared and the invigorating steam of modern designs, each sauna offers unique benefits for mind and body. Regular sauna use can promote deep detoxification, muscle recovery, improved circulation, stress relief, and overall relaxation. Whether you’re looking to boost immunity, enhance post-workout recovery, or simply create a sanctuary for daily rejuvenation, our premium collection of saunas is designed to help you sweat smarter and feel better.

Free Shipping & Support

At Sauna Sanctum, we believe that upgrading your wellness routine should be simple and hassle-free. That’s why we offer fast, free shipping on all orders—so you can enjoy the benefits of sauna therapy without extra costs or delays.

But our commitment doesn’t stop at delivery. Our dedicated customer care team is here to assist you every step of the way—from selecting the perfect sauna to providing expert guidance on installation and aftercare. We’re here to ensure you feel confident and supported throughout your entire experience.

Let us handle the logistics while you focus on relaxation, recovery, and total well-being.

Payments Policy

Payment Options

Effective Date: October 23, 2025

1. Introduction

At Sauna Sanctum, your security and convenience are our top priorities. We provide a variety of trusted, easy-to-use, and secure payment methods for our U.S. customers. All transactions are processed in U.S. dollars (USD) and comply with applicable U.S. laws and payment regulations.

2. Accepted Payment Methods

2.1 Credit & Debit Cards

We accept all major credit and debit cards:

  • Visa

  • Mastercard

  • American Express

  • Discover

How it Works:

  1. Select your preferred card at checkout.

  2. Enter your card details (number, expiration date, and CVV).

  3. Your payment will be securely processed through our PCI DSS–compliant payment gateway.

  4. Once approved, you will receive an order confirmation via email.

2.2 PayPal

Secure Online Payments Worldwide
Pay easily using your PayPal account.

How it Works:

  1. Choose PayPal at checkout.

  2. You’ll be redirected to the secure PayPal login page.

  3. Log in and confirm your payment.

  4. You’ll be redirected back to our website with an order confirmation.

2.3 Shop Pay (Shopify Payments)

Fast, Secure Checkout
Shop Pay allows you to save your details for faster checkout and offers order tracking and carbon-neutral shipping options on eligible orders.

How it Works:

  1. Choose “Shop Pay” at checkout.

  2. Confirm your stored payment and shipping information.

  3. Complete your order securely within seconds.

2.4 Apple Pay & Google Pay

One-Tap Secure Payments
Customers using compatible devices can check out quickly using Apple Pay or Google Pay for a seamless, encrypted transaction experience.

How it Works:

  1. Select Apple Pay or Google Pay at checkout.

  2. Confirm the payment via your device authentication (Face ID, Touch ID, or passcode).

  3. Once approved, your order will be confirmed automatically.

2.5 Buy Now, Pay Later (BNPL)

We proudly offer Shop Pay Installments, Klarna, and Afterpay to give you flexibility on high-value purchases.

How it Works:

  1. Choose one of the available installment providers at checkout.

  2. Complete a short approval process with the provider.

  3. Pay in convenient installments while receiving your order as normal.

(Approval subject to the payment provider’s terms and credit checks.)

3. Security & Data Protection

Your safety is our top concern:

  • SSL Encryption: All transactions are secured using 256-bit SSL encryption.

  • PCI DSS Compliance: All payments are processed through certified, compliant gateways.

  • Privacy: We do not store or share your payment information. See our Privacy Policy for details.

4. Payment Confirmation

After completing your payment, you will receive:

  • Order Confirmation: An email containing your order details.

  • Digital Receipt: A receipt for your records.

If you do not receive a confirmation email within 1 hour, please check your spam folder or contact us at support@saunasanctum.com.

5. Fraud Prevention

To maintain a safe shopping environment, Sauna Sanctum may conduct verification checks on certain orders.

  • Suspicious or unauthorized transactions may be held for review or canceled.

  • Orders that fail verification may require additional confirmation or identification.

6. Currency

All transactions are processed in U.S. Dollars (USD). If your payment method uses another currency, your bank or provider may apply conversion rates or international fees.

7. Changes to Payment Options

We reserve the right to add, modify, or remove payment methods at any time. Updates will be posted on this page with the revised effective date.

8. Contact Us

For payment-related questions or assistance:

📧 Email: support@saunasanctum.com
📍 Address: Sauna Sanctum – Momentum Group LLC
30 N Gould St #39932, Sheridan, WY 82801, United States

Phone Number: (307) 218-7877
🕒 Hours: Monday–Friday, 9 AM – 5 PM EST