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About Us

Relax. Rejuvenate. Recharge. Rediscover wellness in every session

Our Mission

Our mission is simple: to make high-quality saunas accessible to those who seek better health, relaxation, and longevity. We’re passionate about holistic wellness and are committed to providing the best sauna solutions on the market. By curating only the most advanced and trusted brands, we ensure that every product we offer delivers real benefits and enhances your daily routine.

Why Saunas?

At Sauna Sanctum, we believe in the power of sauna therapy to transform health and well-being. From the timeless heat of traditional saunas to the gentle, penetrating warmth of infrared and the invigorating steam of modern designs, each sauna offers unique benefits for mind and body. Regular sauna use can promote deep detoxification, muscle recovery, improved circulation, stress relief, and overall relaxation. Whether you’re looking to boost immunity, enhance post-workout recovery, or simply create a sanctuary for daily rejuvenation, our premium collection of saunas is designed to help you sweat smarter and feel better.

Free Shipping & Support

At Sauna Sanctum, we believe that upgrading your wellness routine should be simple and hassle-free. That’s why we offer fast, free shipping on all orders—so you can enjoy the benefits of sauna therapy without extra costs or delays.

But our commitment doesn’t stop at delivery. Our dedicated customer care team is here to assist you every step of the way—from selecting the perfect sauna to providing expert guidance on installation and aftercare. We’re here to ensure you feel confident and supported throughout your entire experience.

Let us handle the logistics while you focus on relaxation, recovery, and total well-being.

Privacy Policy

Privacy Notice

Effective Date: October 23, 2025
Company: Sauna Sanctum – Momentum Group LLC (“Sauna Sanctum,” “we,” “us,” or “our”)
Website: https://www.saunasanctum.com
Contact: support@saunasanctum.com • 30 N Gould St #39932, Sheridan, WY 82801, United States

This Privacy Notice explains how and why we access, collect, store, use, and share (“process”) your personal information when you use our services (“Services”), including when you:

  • Visit our website or storefront

  • Purchase our products, contact support, or engage with our marketing

  • Interact with us via social media, email, events, or promotions

If you do not agree with our policies and practices, please do not use our Services.

Summary of Key Points

  • What do we collect? Personal information you provide (e.g., contact, order, payment info) and information collected automatically (e.g., device, usage, cookies/analytics).

  • Sensitive information? We do not intentionally process sensitive personal information.

  • Third parties? We use trusted service providers (e.g., Shopify, payment processors, analytics/ads) to operate our store; we don’t buy data from data brokers.

  • Why process? To provide and improve the Services, fulfill orders, customer support, security/fraud prevention, and to comply with the law.

  • Sharing? We share data with service providers and as legally required; we don’t sell personal information.

  • Security? We use appropriate technical and organizational measures, but no system is 100% secure.

  • Your rights: Depending on your state, you may have rights to access, delete, correct, or opt out of targeted advertising.

  • How to exercise rights: Email support@saunasanctum.com with subject: “Privacy Request” or write to our address below.

Table of Contents

  1. What Information Do We Collect?

  2. How Do We Process Your Information?

  3. When and With Whom Do We Share Personal Information?

  4. Cookies and Tracking Technologies

  5. How Long Do We Keep Your Information?

  6. How Do We Keep Your Information Safe?

  7. Children’s Privacy

  8. Your Privacy Rights

  9. Do-Not-Track

  10. U.S. State Privacy Disclosures (CCPA/CPRA & others)

  11. Updates to This Notice

  12. How to Contact Us

  13. How to Review, Update, or Delete Your Data

1) What Information Do We Collect?

A. Information you provide to us

  • Identifiers & contact info: name, email address, phone number, billing/shipping address.

  • Order & support info: products purchased, order notes, messages to support, testimonials/reviews you submit.

  • Payment info: we collect details needed to process payments (e.g., card last4, transaction IDs) via Shopify Payments (which may be powered by Stripe), PayPal, Shop Pay, Apple Pay, Google Pay, Klarna, Afterpay. We do not store full payment card numbers. Payment data is handled by the applicable payment processor under their own privacy policy.

  • Marketing preferences: your opt-ins/opt-outs for email, SMS, and ads personalization.

B. Information collected automatically

  • Device & usage data: IP address, browser, device type, OS, pages viewed, time on site, referring/exit pages, clicks, approximate location (city/state level), and performance diagnostics.

  • Cookies/trackers: set by us and our providers (see Cookie Policy for details).

C. Sensitive information

We do not intend to collect sensitive personal information (e.g., health, race, religion, precise geolocation, biometrics).

2) How Do We Process Your Information?

We process personal information to:

  • Provide the Services: operate our website, process and deliver orders, handle returns/warranties.

  • Customer service: respond to inquiries, schedule deliveries, and provide status updates.

  • Payments & fraud prevention: authorize transactions, detect/prevent fraud and abuse.

  • Marketing & personalization: send updates, promotions (with consent where required), and show relevant ads.

  • Analytics & improvement: understand performance and improve products, UX, and advertising effectiveness.

  • Legal compliance: tax/accounting, regulatory requests, enforcing our terms.

We process your information based on legitimate interests, contract performance (e.g., fulfilling your order), consent (where required), and legal obligations.

3) When and With Whom Do We Share Personal Information?

We share personal information with:

  • Service providers / processors: Shopify (store platform), hosting/CDN, payment processors (Shopify Payments/Stripe, PayPal, Klarna, Afterpay, Apple Pay, Google Pay), shipping and logistics partners, email/SMS providers, analytics (e.g., Google Analytics), and advertising partners (e.g., Meta/Facebook, Google Ads) who act under instructions to provide services to us.

  • Business transfers: in connection with a merger, acquisition, or sale of assets.

  • Legal & safety: to comply with law, respond to lawful requests, or protect rights, safety, and property.

We do not sell personal information. We also do not share personal information with third parties for their own direct marketing.

4) Cookies and Tracking Technologies

We use cookies, pixels, and similar tech to operate the site, keep your cart, analyze performance, and personalize/measure advertising (e.g., Google Analytics, Google Ads, Meta Pixel).

  • For details, see our [Cookie Policy] (includes cookie list and opt-out tools).

  • You can control cookies via your browser and opt out of interest-based ads via industry tools (DAA/NAI). Some features may not work without cookies.

5) How Long Do We Keep Your Information?

We retain personal information only as long as necessary for the purposes described in this Notice (e.g., for the duration of your account/order + required legal retention for tax/accounting, fraud prevention, or disputes). When no longer needed, we delete or anonymize it. Where deletion isn’t immediately possible (e.g., backups), we isolate and securely store until deletion is feasible.

6) How Do We Keep Your Information Safe?

We use appropriate technical and organizational measures (encryption in transit, access controls, least-privilege access, fraud monitoring). However, no method of transmission or storage is 100% secure.

7) Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect or sell/share personal information about children. If you believe a child has provided personal information, contact us and we will delete it.

8) Your Privacy Rights

Depending on your location, you may have rights to:

  • Access/know the personal information we maintain about you

  • Request deletion of your personal information

  • Correct inaccurate personal information

  • Obtain a copy/portability of certain information

  • Opt out of targeted advertising/“sharing” as defined under some US state laws

  • Withdraw consent where processing is based on consent

How to exercise your rights:
Email support@saunasanctum.com with subject “Privacy Request” and tell us which rights you want to exercise. We’ll verify your identity and respond in accordance with applicable law. You may designate an authorized agent as permitted by law.

Marketing opt-outs:

  • Emails: click Unsubscribe in any marketing email.

  • SMS: reply STOP or UNSUBSCRIBE.
    We may still send non-marketing, transactional communications (e.g., order updates).

9) Do-Not-Track

Most browsers include a DNT setting. As no industry standard exists, we currently do not respond to DNT signals. If a standard is adopted, we will update this Notice.

10) United States State Privacy Disclosures (incl. California)

Residents of certain states (including CA, CO, CT, DE, FL, IN, IA, KY, MN, MT, NE, NH, NJ, OR, TN, TX, UT, VA) may have additional rights to know, access, correct, delete, port, and opt out of targeted advertising/“sharing.” We do not sell personal information.

Categories collected in the last 12 months (examples):

  • A. Identifiers: name, email, phone, IP, addresses – Yes

  • B. Customer Records: contact details, limited payment tokens/IDs (no full card storage by us) – Yes

  • D. Commercial Info: order history, transaction info – Yes

  • F. Internet Activity: browsing/usage data, interactions with our site/ads – Yes

  • G. Geolocation: approximate location – Yes

  • H. Audio/Visual: customer support recordings or images you provide – Possible

  • I/J/E/K/L (employment, education, biometrics, inferences, sensitive): No (not intentionally collected)

Opt-out of targeted advertising/“sharing”:
Email support@saunasanctum.com with subject “Opt-out of Targeted Advertising” and include your name, email, and device/browser info if possible. We will honor your request as required by law. (You can also use browser and platform ad settings and the industry tools listed in our Cookie Policy.)

Appeals: If we deny your request, you may email support@saunasanctum.com with subject “Privacy Appeal”. If your appeal is denied, you may contact your state attorney general.

11) Updates to This Notice

We may update this Notice from time to time. The “Effective Date” will show the latest version. Material changes may also be communicated via the site or email.

12) How to Contact Us

Email: support@saunasanctum.com
Mail: Sauna Sanctum – Momentum Group LLC, 30 N Gould St #39932, Sheridan, WY 82801, United States

Phone Number: (307) 218-7877

13) How to Review, Update, or Delete Your Data

To review, update, or delete the personal information we hold about you, email support@saunasanctum.com (subject: “Privacy Request”) and specify your request. We will verify and respond consistent with applicable law.