Terms of Service

Effective Date: October 23, 2025

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1. Introduction

Welcome to Sauna Sanctum (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, https://www.saunasanctum.com (the “Website”), and any related services, including purchases, customer support, and digital communications (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website or making purchases.

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2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement.
If you are using the Services on behalf of a business or organization, you affirm that you have the authority to bind that entity to these Terms.

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3. Accounts and Registration

3.1 Account Creation

To access certain features (e.g., order tracking, saved addresses), you may be required to create an account. You agree to:

• Provide accurate, complete, and up-to-date information.

• Maintain and promptly update account details to ensure accuracy.

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials.

• All activity that occurs under your account.

• Immediately notifying us at support@saunasanctum.com of any unauthorized access or suspected breach.

We are not liable for any loss or damage resulting from failure to safeguard account credentials.

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4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit or discontinue any item without prior notice.

4.2 Pricing

All prices are in U.S. Dollars (USD) and may change without notice. Prices exclude applicable sales tax, import duties, and shipping charges, unless stated otherwise.

4.3 Payment Terms

We accept the following secure payment methods:

• Visa, Mastercard, American Express, Discover

• PayPal

• Shop Pay, Apple Pay, Google Pay

• Klarna & Afterpay (Buy Now, Pay Later)

Payments are processed through Shopify Payments and associated third-party gateways. We do not store or have access to full card details.

4.4 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel orders for reasons including, but not limited to:

• Product availability or discontinuation

• Errors in pricing or product information

• Suspected fraud or unauthorized activity

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5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for complete details regarding shipping times, delivery methods, and carrier information.

5.2 Risk of Loss

All orders are shipped FOB origin. Risk of loss and title transfer to the customer upon delivery of the product to the carrier.

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6. Returns and Refunds

Please refer to our Return and Refund Policy for full details on return eligibility, restocking fees, and refund timelines.

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7. Intellectual Property Rights

7.1 Ownership

All content on the Website — including text, images, graphics, logos, product designs, and layout — is the property of Sauna Sanctum or its suppliers and is protected under U.S. and international copyright and trademark laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes.

7.3 Restrictions

You agree not to:

• Reproduce, duplicate, or exploit any part of the Website for commercial purposes without written consent.

• Use any meta tags, framing, or hidden text containing our trademarks without express authorization.

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8. User Content

8.1 Submissions

By submitting reviews, testimonials, or any other content (“User Content”), you grant Sauna Sanctum a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, and display that content across our Website, marketing, and social media.

8.2 Prohibited Content

You agree not to post any User Content that:

• Is unlawful, defamatory, obscene, or harmful.

• Violates another’s intellectual property or privacy rights.

• Contains malware, spam, or misleading claims.

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9. Prohibited Activities

You agree not to:

• Use the Services for unlawful purposes.

• Interfere with the Website’s functionality, security, or servers.

• Attempt to gain unauthorized access to systems or data.

• Misrepresent your identity or make fraudulent transactions.

Violations may result in suspension, cancellation, or legal action.

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10. Disclaimers and Warranties

10.1 “As-Is” Basis

All products and Services are provided on an “AS IS” and “AS AVAILABLE” basis without any warranty, express or implied.

10.2 Product and Health Disclaimer

Saunas, heaters, and wellness products involve heat, electricity, and environmental exposure. Always follow manufacturer installation and usage guidelines.
Consult a licensed professional before using sauna or thermal equipment, particularly if you have medical conditions.

10.3 No Warranty of Results

We do not warrant that:

• The Website will be error-free or uninterrupted.

• Product performance will meet specific individual expectations.

• Information provided will always be accurate, current, or complete.

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11. Limitation of Liability

To the maximum extent permitted by law:

• Sauna Sanctum shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or products.

• Our total liability shall not exceed the total purchase amount of the product in question.

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12. Indemnification

You agree to indemnify and hold harmless Sauna Sanctum – Momentum Group LLC, its affiliates, directors, officers, employees, and partners from any claims, losses, damages, liabilities, costs, or expenses resulting from your:

• Breach of these Terms,

• Use or misuse of our products, or

• Violation of applicable laws or third-party rights.

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13. Termination

We may suspend or terminate your access to the Website or Services without notice if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.
Upon termination, all rights and licenses granted to you shall immediately cease.

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14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.
Any disputes shall be resolved exclusively in the courts of Sheridan County, Wyoming.

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15. Dispute Resolution

We encourage good faith communication to resolve disputes. If resolution cannot be reached informally, either party may seek mediation or pursue claims in Wyoming courts under applicable law.

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16. Changes to Terms

We reserve the right to modify or update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our Website after such changes constitutes acceptance of the updated Terms.

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17. Miscellaneous

17.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect.

17.2 Entire Agreement

These Terms, along with our Privacy Policy, Return and Refund Policy, Billing Terms, and Disclaimer, represent the entire agreement between you and Sauna Sanctum regarding your use of our Services.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right.

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18. Contact Information

Company Name: Sauna Sanctum – Momentum Group LLC
📍 Address: 30 N Gould St #39932, Sheridan, WY 82801, United States
📧 Email: support@saunasanctum.com
🌐 Website: https://www.saunasanctum.com

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By using this Website or purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service.