Disclaimer
Effective Date: December 30, 2025
Welcome to Sauna Sanctum. By browsing or purchasing through www.saunasanctum.com (“Website”), you acknowledge and agree to the disclaimers outlined below.
We are committed to transparency and ensuring customers have accurate and helpful information before making a purchase.
Authorized Reseller Notice
Sauna Sanctum works with authorized U.S. distributors and brand affiliates to supply genuine products from leading sauna and wellness brands. We are an approved reseller for select brands, including partners operating through Bathing Brands.
We do not manufacture the products sold on our website.
All trademarks, brand names, product images, and related content belong to their respective manufacturers and are used in accordance with official distribution rights.
Product specifications, features, installation requirements, and warranty terms are provided by each manufacturer and may update without notice.
Product Information Accuracy
We make every reasonable effort to ensure product details, pricing, availability, and descriptions are current and accurate. However:
- Manufacturers may update product specifications without alerting us
- Delivery timelines may vary depending on logistics and customer location
- Content may occasionally contain unintentional inaccuracies or typographical errors
We reserve the right to update, correct, or remove information at any time without prior notice.
Health & Wellness Disclaimer
Products sold on our Website — including saunas, steam units, heaters, and cold plunge equipment — may support general wellness. However:
- We do not provide medical advice
- Our products are not medical devices
- They are not intended to diagnose, treat, cure, or prevent any disease
Individuals with medical conditions should consult a healthcare professional before use, especially those who are:
- Pregnant or nursing
- Experiencing cardiovascular or respiratory issues
- Taking medications
- Managing chronic illness
Use of all products is at your own risk.
Installation & Safe Use Responsibilities
Many products require licensed professional installation and adherence to:
- Electrical requirements (amperage, voltage, wiring, breakers)
- Structural and ventilation standards
- Clearance and safety guidelines
- Local building codes or homeowner regulations
Improper installation or misuse may result in injury, property damage, or loss of manufacturer warranty coverage. Customers are responsible for verifying site readiness and proper product use.
Warranty Disclaimer
All warranties are manufacturer warranties. Coverage terms, claim approval, and service decisions are made by the manufacturer, not Sauna Sanctum.
We will support customers in communicating with the manufacturer, but we are not responsible for:
- Warranty denial
- Damage due to misuse or unauthorized alterations
- Service delays caused by third-party providers
Address & Fulfillment Clarification
The address listed on this website is our official mailing and correspondence address. Sauna Sanctum does not operate a public showroom or product warehouse at this location.
Products sold on our website are fulfilled and shipped directly from authorized, brand-affiliated U.S. warehouses or via manufacturer-direct fulfillment, depending on the brand, product category, and logistics requirements.
Shipping, return shipments, service requests, and warranty-related matters are governed by the terms outlined in our Shipping Policy, Return & Refund Policy, and applicable manufacturer warranty documentation.
Liability Limitation
To the maximum extent permitted by U.S. law, Sauna Sanctum shall not be held liable for:
- Direct, indirect, or incidental damages
- Personal injury or property damage resulting from misuse or improper installation
- Business or financial loss
- Service interruptions or technical issues
Use of this Website and related products is at the user’s discretion and risk.
External Links Disclaimer
Our Website may include links to third-party resources, manufacturer documents, installation guides, and external services. We do not control these websites and are not responsible for:
- Content accuracy
- Privacy practices
- Safety or legal compliance
Access to external sites is at your own risk.
Policy Updates
We may modify or update this Disclaimer at any time without prior notice. The Effective Date above will be updated to reflect changes.
Contact Us
If you have questions regarding this Disclaimer or product safety requirements, please contact us:
Website Name: Sauna Sanctum
Company Name: Momentum Group LLC
Address: 208 N 29th St, Suite 201, Office 214
Billings, MT 59101, USA
Email: support@saunasanctum.com
Phone: +1 307-218-7877
Contact Form: Here
Service Hours:
Monday - Friday: 8 AM - 9 PM MST
Saturday: 10 AM - 5 PM MST
Our team typically respond within 24 hours during our business days and service hours.