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Made to order
Shipping, return & warranty info
Genevas modular saunas are made to order and typically require 8–16 weeks from order confirmation to delivery within the contiguous United States. This estimate includes production, freight coordination, and delivery. Specialized off-loading equipment may be required depending on site access and unit size. Visit our shipping policy for more details.
Genevas modular saunas are custom-built and made to order. Due to their bespoke nature, returns and refunds are generally not accepted once production has begun or the unit has shipped. For more info, visit our return and refund policy.
For warranty coverage, exclusions, and claim details, please review our Warranty Policy. Manufacturer warranty documentation may also be available in the Resources section of this product page, where provided.
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What Sauna Sanctum Stands For

Authorized Dealer / Reseller
Sauna Sanctum sources products through documented dealer, reseller, wholesale, distributor, and manufacturer-supported relationships. SaunaLife, Harvia, HUUM, Kohler, Finnmark, Saunum, and Rento are sourced through our approved dealer relationship with Bathing Brands. We also maintain an approved wholesale/reseller relationship with Vital Red Light and a direct manufacturer-supported relationship with Genevas.

Packed with Care & Delivered with Confidence
Orders ship by ground or freight delivery based on product size, weight, and packaging requirements. We ship within the 48 contiguous United States, with large or high-value products professionally packaged or palletized at the source for safe delivery.

Dedicated Before & After Purchase Support
From choosing the right sauna to understanding delivery and setup, our Sauna Sanctum support team is available to guide you at every step. We remain available after delivery to help with questions, documentation, warranty guidance, and next steps.